How can you recognise a good real estate agent

Finding a good real estate agent is a bit like finding a good doctor or craftsman; they are someone to whom you entrust something precious. Whether you’re selling a property, buying your future home or simply seeking advice, having the right agent can make all the difference.
But how can you tell if you’re dealing with a genuine, trustworthy professional or someone who just wants to secure a mandate quickly? What are the telltale signs? At Chrysalide, we believe that the quality of our support is just as important as the results. Read on for our advice on how to recognise a good estate agent with complete peace of mind.
A good real estate agent will start by listening to you. Before discussing prices, viewings or strategy, they take the time to understand your situation.
Your personal situation
Your motivations (e.g. urgent sale, life change, inheritance);
Your constraints (e.g. deadlines, budget, location);
Your emotions (attachment to the property, stress, hesitation);
At Chrysalis, we know that every project has a story behind it. A good agent starts by respecting that story.
A good real estate agent doesn’t just show you general statistics. They know the specifics of the area, including the most sought-after streets, current urban planning projects, and local trends.
He can tell you:
What the right price is for your property and why
Who are the potential buyers?
What should be emphasised or adjusted to achieve a faster and better sale?
This expertise is what sets a well-thought-out strategy apart from an “automatic” estimate.
Transparency is a fundamental pillar of a good real estate agent. They don’t tell you what you want to hear. They tell you what you need to know.
This means:
A justified estimate (not overestimated just to obtain the mandate).
Clear costs from the outset
He explains each stage, from diagnostics and visits to compromises and notarial deeds.
He puts you at ease because he has nothing to hide.
A good estate agent won’t pressure you into signing. They won’t pressure you. They respect your pace.
He understands that buying or selling a property is an important and sometimes challenging process. He’s there to advise you, not to get you to sign at any price.
At Chrysalide, we believe that trust cannot be forced. It has to be earned.
A good agent doesn’t disappear once the mandate has been signed. They keep you informed, call you back, answer your emails and, above all, support you every step of the way.
He is present :
To organize targeted visits
To provide honest feedback after each visit
Supporting you through to the final signature
Responsiveness is a true marker of professionalism.
A good agent does more than just take photos and post an ad. They build a tailor-made sales strategy.
Property enhancement (home staging, professional photoshoot)
Careful drafting of the advert
Targeted distribution to the right channels
Rigorous candidate selection
He knows that selling isn’t just about waiting; it’s about setting the scene, arousing interest, and providing reassurance.
A good agent can show you :
Authentic customer testimonials
Examples of recent sales
Credible Google or social network reviews
An established local reputation
These elements are often the best indicators of the quality of their work.
Ultimately, beyond technical skills, a good real estate agent is someone you feel comfortable with. They understand that there’s more to real estate than concrete and square metres.
It’s also :
Emotions to welcome
Doubts to be heard
Decisions to support
A good agent is an advisor, mediator and facilitator of life projects.
They are often the opposite of the qualities listed below:
A very optimistic estimate with no justification
Little or no feedback after visits
Hidden or unclear charges
Constant pressure to sign or lower the price
Little knowledge of the property or neighborhood
Rare or expeditious communication
Trust your instincts: if you feel uneasy, doubtful or like ‘just another file’, this is probably not the right agent for you.
At Chrysalide, we’ve made a clear choice: to prioritise the quality of the relationship over the quantity of mandates. We want to be trusted partners, not mass marketers.
Our commitments:
Sincere listening and respect for your rhythm
Clear, realistic estimates
Regular follow-up from start to finish
A tailor-made strategy for every property
A humane, respectful and committed approach
A good real estate agent combines expertise, transparency, commitment and excellent communication skills. Someone who helps you to move forward with clarity and serenity. Someone who understands that your property is not just a product to be sold, but part of your history.
Real estate agent registered with the IPI under number 510 987 in Belgium – Company number: VAT BE 0849.890.739 – Supervisory body: IPI, rue du Luxembourg 16B, 1000 Brussels – Subject to the IPI code of ethics
Professional liability and bonding via AXA Belgium SA – policy no. 730.390.160
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